Due to the nature of the screen printing process, it is very common for a shirt or 2 to be missing from your order and this is known as "spoilage". The industry average is 3%.
Shirts can easily get damaged during the printing process or we might get shorted by the vendor. In order to keep prices down, we cannot order extra shirts so please keep this in mind when ordering (it is never a bad idea to order extras just in case).
We always do our best to get you what you ordered. Whatever you don't receive will be refunded or credited to you.
If you need more information, have additional questions or just can't find the answer to your question here, please submit a support ticket and one of our account managers will be happy to help.